Up In The Clouds- Black Hoodie

• Free Shipping on all orders over $60
• All orders are processed within 2-3 business days.
• Custom or personalized items may take longer to process. Please refer to the product page for specific processing times.
• Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Times:

• Standard Shipping: Estimated delivery within 5-7 business days. Shipping rates will be calculated at checkout based on your location and order size.
• Express Shipping: Estimated delivery within 2-3 business days. Additional charges apply and will be calculated at checkout.
• International Shipping: Delivery times vary depending on the destination country. Please note that international orders may be subject to customs fees, duties, or taxes, which are the responsibility of the buyer.

Order Tracking:

• Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email.

Shipping Address:

• Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
• If you realize there is an error in your shipping address, please contact us immediately. We will do our best to update the address before the order ships, but we cannot guarantee changes after the order has been processed.

Lost or Damaged Packages:

• If your package is lost or damaged during shipping, please contact us with your order number and details. We will work with the carrier to resolve the issue and ensure you receive your order.

Customs and Import Duties:

• For international orders, customs and import duties may apply. These charges are the responsibility of the buyer and vary by country. Please check with your local customs office for more information.

For any questions or concerns about shipping, please reach out to our customer service team at contact @aaronmaynez.com.

• You can return any unworn, unwashed, and undamaged T-shirt within 10 days of purchase.
• To initiate a return, please contact our customer service team with your order number and reason for return.
• Once your return is approved, you'll receive instructions on how to return the item.

Refunds:

• Refunds will be issued to your original payment method within 7-10 business days after we receive the returned item.
• Shipping costs are non-refundable unless the return is due to a defect or error on our part.

Exchanges:

• We offer exchanges for the same item in a different size or color, subject to availability.
• If you'd like to exchange an item, please contact us within 5 days of purchase.

Non-Returnable Items:

• Custom or personalized items are non-returnable unless there is a defect or mistake in the order.

For any questions or concerns, please reach out to our customer service team at contact@aaronmaynez.com.